Hb99 Privacy Policy: How Your Information Is Kept Safe
Hb99 takes the privacy of your personal information seriously. Read this policy to learn what data we collect, how we use it, and what rights you have.
Last Updated: 2025
What Information We Collect
Hb99 collects several types of information to operate its services smoothly and improve your experience. A detailed breakdown by category is provided below.
Account Information
Information you provide at registration is collected, including your name, mobile number, email address, and date of birth. This data is used to create your account and verify your identity.
Payment & Financial Information
Payment details (such as your bKash or Nagad number) are collected during deposits and withdrawals. All financial transactions are processed in Bangladeshi Taka (৳ / BDT). hb99 does not store complete payment card or bank account details.
Device & Browser Information
While you use the platform, information such as your IP address, browser type, device model, operating system, and page visit data is collected automatically. This information is used to resolve technical issues and improve service quality.
Usage Data
Information about which sections of the platform you use, how long you spend on them, and what types of games or betting you prefer is collected to personalize your experience.
Purpose of Information Use
Hb99 uses the information it collects for the following purposes:
- Account Management: To manage registration, login, and account security.
- Payment Processing: To process deposits and withdrawals correctly and to prevent fraud.
- Service Development: To improve platform performance and enhance user experience.
- Contact: For important updates, transaction confirmations, or support.
- Legal Compliance: To comply with applicable laws and regulations.
- Personalized Experience: To show you relevant content based on your preferences.
Hb99 never sells your personal information to third parties.
Cookies & Tracking Methods
Hb99 uses cookies to keep the website running smoothly and to enhance your browsing experience. Cookies are small text files stored in your browser.
Types of Cookies
- Essential Cookies: Essential for maintaining login sessions and security.
- Functional Cookies: Used to remember your preferences (such as language).
- Analytics Cookies: To monitor and improve site performance.
Most browsers allow you to control or disable cookies. However, disabling cookies may cause some features to stop working properly.
Data Storage, Security & Third Parties
Storage & Security
Hb99 stores user data on secured servers using SSL encryption. Information necessary for account operation is retained while your account remains active. Unless required by legal obligation, data is deleted within a set period after account closure.
All staff with access to user data are bound by strict confidentiality agreements.
Sharing Information with Third Parties
Hb99 generally does not share personal information with third parties. However, limited information may be shared in the following cases:
- With authorized mobile banking services for payment processing — solely to complete transactions.
- When required to comply with a lawful request from legal authorities.
- With technology service providers of the platform who are required to comply with hb99’s Privacy Policy.
Your Rights & Policy Changes
User Rights
You have the following rights on hb99:
- Right to Access: You may request to know what information we hold about you.
- Right to Rectification: You can request correction of inaccurate or incomplete information.
- Right to Erasure: Under certain conditions, you may request the deletion of your data. Requests will be considered unless a legal obligation requires otherwise.
- Right to Object: You may object to certain types of data processing.
To exercise these rights, please email [email protected].
Policy Changes
Hb99 may update this Privacy Policy as needed. We will try to notify users of any significant changes. Continuing to use the platform after the updated policy is published means you accept the new terms.
See related policies: Terms & Conditions and Responsible Gaming।
Have questions? We’re ready to help
For any privacy-related questions FAQ Section See or contact us directly at [email protected].